Privacy Policy

Result Training Ltd T/A DiggerTraining.com is committed to safeguarding your privacy. If you have questions about how we use your personal data, contact us at info@DiggerTraining.com and we will assist you.

By using this website and/or our services, you consent to the processing of your personal data as described in this Privacy Policy. This Privacy Policy forms part of our Terms and Conditions, and if there is any conflict between the Terms and this Policy, the Privacy Policy takes precedence.

Who We Are

Company Name: Result Training Ltd
Trading As: DiggerTraining.com
Accreditations: NPORS and RTITB Accredited Training Provider
Contact Email: info@DiggerTraining.com

Data Protection Principles

We follow these principles when processing your personal data:

Processing is lawful, fair, and transparent
Data is collected for specified, legitimate purposes only
Data collection is limited to what is necessary
Data is accurate and kept up to date
Data is stored only for as long as necessary
We ensure appropriate security and confidentiality

Your Rights

You have rights under UK data protection law, including:

To be informed about how we use your data
To access the data we hold about you
To correct inaccurate data
To request erasure of your data (where applicable)
To restrict or object to processing
To request data portability
To withdraw consent
To lodge a complaint with the ICO

Data We Collect and How We Use It

Information You Provide: Name, contact details, booking information, and training documentation.

Information Collected Automatically: IP address, browsing behaviour, cookies.

Information from Partners: Accreditation bodies (e.g., RTITB), marketing platforms, and trusted service providers.

Use of Data:

To provide training services and issue NPORS/RTITB certification
To process bookings and respond to enquiries
To send updates, offers, and promotions (with your consent)
To comply with legal and accreditation requirements

Who We Share Data With

We do not sell your data. We may share it with:

NPORS and RTITB (for certification purposes)
Google Analytics (for website usage analysis)
TextLocal (for SMS updates)
Mailchimp (for email marketing)
OneSignal (for browser notifications)

We only work with partners who meet strict data protection standards.

Cookies and Tracking

We use cookies to enable essential website functionality, analyse traffic, and deliver relevant advertisements. You can manage cookie preferences in your browser.

Data Security and Breach Notification

We take reasonable steps to protect your data. If a breach occurs, we will notify affected individuals and authorities within 24 hours.

Children’s Privacy

We do not knowingly collect personal information from children.

Refund Policy

All deposits are non-refundable. Please review our Terms and Conditions for full payment details.

Contact Information

Data Protection Officer

Result Training Ltd T/A DiggerTraining.com

Email: info@DiggerTraining.com

If you are unsatisfied with our response, you have the right to contact the UK Information Commissioner’s Office (ICO).